Frequently asked questions about Juno
At Juno, we envision a world where every parent has the support and resources they need for their children to reach their full potential.
We’ve put together our most frequently asked questions to help you understand more about Juno and how it can make a difference for families and employers.
Juno is a first-of-its-kind child disability insurance that helps leading employers attract, retain, and financially protect employees throughout parenthood, especially mothers whose careers are most at risk. While Juno provides a safety net for all parents and can provide life-changing benefits, it also delivers an ROI for employers by creating new pathways for employees who are impacted by a severe child illness or disability.
Benefits include cash payments plus personalized family support if a child up to age 26 becomes severely ill or disabled. Parents can use the cash for anything, such as caregiving support, or to leave the workforce with financial security to become a full-time caregiver.
Leading employers offer Juno to fill a gap in financial protection for a large part of their population and demonstrate care for their employees and their families. If you would like to hear a Total Rewards executive talking about the benefits of Juno, along with her personal story, please see this video.
Juno supports employers with 200 or more employees. Companies below this threshold can get Juno through a PEO partner; if you are a part of a PEO or considering joining a PEO, ask your PEO about Juno today.
Nearly half of all employees are parents, and more than 90% of employees want to or will be a parent by age 45. Juno protects employees from financial hardships due to a child’s severe illness or disability. This includes employees who might become parents in the future due to the birth, adoption, or fostering of a child or a marriage to a parent who already has children. Even for employees who may never have kids, the impact of a coworker’s child with a severe disability has a lasting effect on a team’s productivity and morale, and how a company helps employees in need reverberates across an organization.
Yes. We have the flexibility to support a variety of funding and enrollment methods, including voluntary plans where the cost is passed to employees via payroll deductions.
Juno complements medical insurance with tax-advantaged cash benefits your employees can use for anything they need if their child becomes severely ill or disabled. For example, they can use the benefit to replace lost wages from taking time off work, hire a caregiver, or pay for uncovered medical expenses. Some people decide to leave the workforce to become a full-time caregiver for their child, and benefits continue if they do. Juno helps give your employees the financial support and flexibility to choose what’s best for their family.
Juno provides significantly larger, long-term cash benefits. It is also specifically designed to cover anything that causes severe disability or illness in children and young adults. In addition, Juno provides personalized family support alongside cash benefits.
Yes. Juno is similar to group Life and Long-term Disability. Employers can implement Juno any time of year. For voluntary programs, employees enroll annually through your core benefits system. We also provide a number of internal communication and marketing resources to make it easy to share this powerful new benefit with your employees.
Yes. Juno partners with leading brokers and consultants throughout the country.
You can reach our sales team at [email protected]. For billing inquiries, please call us at (833) 833-0609 or send a note to [email protected].
It feels impossible to think about, but when a child becomes severely disabled or ill, the financial impact on a family is profound. Often at least one parent is forced to reduce their hours or leave the workforce entirely. Just when you should be thinking about one thing only — your child’s health and safety — you’re forced to focus on finances. Juno offers a safety net so you can concentrate on your family when it matters most.
Benefits include cash payments plus personalized family support if a child up to age 26 becomes severely ill or disabled. Parents can use the cash for anything, such as caregiving support, or to leave the workforce with financial security to become a full-time caregiver.
Yes. Juno covers children from birth to age 26.
If Juno is being offered to you on an enrollment rather than automatic basis, open enrollment is typically your once-a-year opportunity to enroll. If you think you might have a child during the benefit period, adding Juno will protect your new family from birth.
Juno covers all children and is inclusive of all family types. This includes adopted, foster, and step children, and any children you might have in the future. Juno may also cover children of your domestic partner depending on an employer’s plan rules.
Juno covers any severe illness, injury, or disability that may occur from birth up to age 26. The benefit you receive depends on the severity of your child’s condition. The most common conditions that Juno covers include:
- Cystic fibrosis
- Down syndrome
- Duchenne muscular dystrophy
- Cancer
- Severe autism
- Severe disability from injuries (for example, from a car accident, overdose, violence, or sports)
Juno complements medical insurance with tax-advantaged cash benefits you can use for anything you need if your child becomes severely disabled or ill. For example, you can use the benefit to replace lost wages from taking time off work, hire a caregiver, or pay for uncovered medical expenses. Some people decide to leave the workforce to become a full-time caregiver for their child, and benefits continue if you do. Juno helps give you the financial support and flexibility to choose what’s best for your family.
Juno provides significantly larger cash benefits; it is also specifically designed to cover anything that causes severe disability or illness in children and young adults. In addition, Juno provides personalized family support alongside the monthly cash benefits.
Yes, and our dedicated claims specialists are here to support you throughout the process by phone and email.
No, there is no waiting period.
Yes!
If your child has a pre-existing condition, Juno still covers your child for unexpected, severe disabilities that might arise in the future. However, it’s important to know that Juno does not pay benefits for pre-existing conditions or future conditions caused by or resulting from a pre-existing condition.
If your child is on claim, Juno benefits will continue regardless of whether you continue working for your company. This flexibility empowers you to choose how best to continue your career and support and care for your family. If your child is not on claim at the time you leave the company, you cannot take the Juno policy with you.
For questions about enrollment, please check the materials distributed by your employer and use the email address provided. If you are already covered by Juno and have questions or want to start a claim, you can contact us toll-free at (833) 833-0609 or email at [email protected].